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Using Message Rules to Automatically put Message in Folder
Message rules in Outlook and Outlook Express are a way of automating the process of sorting your incoming mail into different folders.  By placing your mail in different folders, you can priroritize your email, reviewing important emails first, and create groups of emails from which Customer Contact can extract the email addresses.

Figure 8: Creating a folder in Outlook Express

For example, say you have an email link on your Web site where potential customers will email you, such as sales@yourdomain.com.  If you create a folder in Outlook or Outlook Express called "PreSales" and a message rule that moves automatically places all email sent to sales@yourdomain.com in the PreSales folder, then you can use Customer Contact to extract the names and email address from all th emails in the PreSales folder, so you may easily send them product and service offers in the future.